Coaching is a powerful management tool to help employees realize their career aspirations. Coaching skills are becoming critical management competencies as organizations prepare a new generation of leaders, using fewer financial, human, and training resources. When managers and supervisors master the art of coaching, their relationships with their direct reports are strengthened – and that often translates to increased company loyalty and enhanced motivation among those reports.
10 Steps to Successful Coaching is an engaging, customizable presentation meant to help managers embrace their roles as a coaches, to understand their existing coaching skills, and to provide an overview of the 10 steps that are part of a coaching relationship and that are the focus of the presenter's book of the same title. 10 Steps to Successful Coaching can be presented to groups as small as 10 and as large as 100. All presentations, regardless of size or length, include coaching exercises that allow participants to experience the power of coaching firsthand.
Sophie Oberstein, the presenter, is the author of 10 Steps to Successful Coaching, published in 2009 by ASTD Press and Berrett-Koehler Publishers. She is an ACC and CPCC certified life coach and the founder of Full Experience Coaching. She coaches individuals across the country who are seeking increased effectiveness and satisfaction at work, and those exploring their power to bring fulfillment and joy to their lives.
Prior to becoming a coach, she served as the employee development manager for the City of Redwood City, California. Oberstein also founded and managed Targeted Training Solutions, a consulting firm that delivered engaging and effective customized training interventions, served as a training manager for Citibank’s retail bank in the New York marketplace, and was a presentation coach.
She has published numerous articles in professional journals, including an Infoline, “The 3-5-3 Approach to Creative Training Design” and a strategic HR audit in the Jossey-Bass1999 Annual. Her first book, Beyond Free Coffee & Donuts: Marketing Training and Development, is available from ASTD Press.
She has been an instructor at Drexel University, Mercer County Community College and Menlo College and is a past president of the American Society for Training & Development’s Greater Philadelphia chapter.
